Refund policy

If you are unhappy with a product and would like to return it, please contact me within 14 days of the date you received the product and I will offer a refund based upon the original payment method. In addition, please note the following: (i) The cost of return postage, including any additional taxes or duties incurred from international postage, are at the expense of the buyer (ii) Products must be returned well packaged and in an unused, resalable condition. Failure to return items in an unused condition will result in no refund being made.

Any additional costs or delays incurred with sending a product outside of the UK, such as taxes and duties are the responsibility of the purchaser. These costs will not be refunded in the event of an item being returned.

I take every care to package your item securely so that it travels safely. However in the unlikely event that your piece arrives damaged, please get in touch with photos of the damaged piece as soon it arrives. I will either issue you with a full refund, or send you a replacement at no extra cost.